We’re looking for talented individuals
who thrive on helping small businesses and their employees.

Claims Adjudicator

Under the supervision of the Claims Team Lead and as a member of the Claim team, you will be accountable for ensuring that all claims are adjudicated and administered according to the different Benecaid products in an accurate and timely manner.


  • Adjudicate claims for the Health Spending Account, Cost Plus and other products according to the CRA guidelines on eligible medical expenses
  • Determine eligibility of claims based on the client’s information on system
  • Determine which claims need further documentation
  • Request and review additional requirements by calling the clients or the service providers
  • Determine outside resources needed to evaluate claims
  • Determine the amount of reimbursement and process payment through manual cheque or Electronic fund transfer

Key Qualifications/Competencies

  • College diploma or university degree
  • Open to learning the claims adjudication process
  • Self starter with demonstrated ability to prioritize case load
  • Ability to do research and quick in resolving issues
  • Ability to make decisions independently and collaboratively within a fast-paced team environment
  • Excellent verbal and written communication skills to effectively communicate with internal and external clients
  • Excellent customer service qualities
  • Strong analytical skills for research, review and assessment of claims
  • Detail-oriented with high degree of accuracy in data entry
  • Strong reasoning and sound judgment skills
  • Willing to work extended hours when needed

If you’re interested in applying please send your resume to

“It’s easy to be creative and enthusiastic about your work
in such a dynamic and supportive environment.”


Christine Breaw
Sr. Director, Marketing